TicketPilot
Work through customer support in a guided triage workspace. TicketPilot brings customer conversations and ticket actions together so your team can review requests and decide what needs attention next.
Public packages, pricing, and installation documentation are being prepared. No customer download is available yet.
Inside the product
What it does
- Guided daily ticket triage
- Customer conversation review
- Controlled ticket workflow actions
A good fit for
Odoo support teams that want a more focused daily workspace for handling tickets.
Before you get started
Compatibility
The current implementation uses Odoo Helpdesk records and requires Odoo. Supported versions, editions, and installation requirements will be confirmed for the public release.
Keep in mind
TicketPilot replaces the day-to-day HelpDesk experience; the current implementation still depends on the Odoo Helpdesk backend. Internal collaboration features remain under release verification.
Explore support